FAQ

What Programs do TBTVNow Offer?

We currently provide 1000’s of Streaming Channels with plans starting @ $14.95 Monthly.

Do You Offer In Theater Movies?

In Theater Movies will be added approximately 30 days after release date. We have a Library of over 50,000 movies. Movies are added to Library constantly.

How Can I Watch the TBTVNow App?

You will need a minimum of 50mbps of internet speed to stream Live TV successfully…a Streaming Device may be required.

Does your service ever go off-line

Yes we have a 97% up rate, however we also recognize that the 3% can occur at a inconvenient time for you the customer. When this occurs our technical team will immediately go to work to resolve the issues to bring the service back online.

Why is the Service so Low?

Unlike major cable and satellite providers our overhead is minimum. We deliver your service over the internet our service lacks the need for costly rental equipment charged to you monthly.

Is there a Contract?

What are Customer Support hours?

Monday-Thursday 9am-9 pm EST

Friday-Saturday 9am-6 pm EST

(Closed Sunday)

How can I contact Customer Support?

(406)640-TBTV(8288) (Text Only)

If I have AT&T Internet, is there anything I need to do differently?

Yes...follow these instructions

AT&T SECURITY PROCEDURES

*Step 1. Open the AT&T Smart Home Manager App.

*Step 2. Click on Home Network Hardware.

*Step 3. Click on Advanced Settings.

*Step 4. Click on Firewall Tab.

*Step 5. Click on Security Options.

*Step 6. Click on User Disable Security Options.

*Step 7. Close the AT&T Smart Home Manager App.

*Step 8. Return to TBTVNow App.

Do you offer Money Back Guarantee?

Yes…3 Day Money Back Guarantee!!

After I submit my order how long will it take before my account is active?

Your account will go online within 1 to 3 hours after your payment is received. (Any new orders received outside of customer support hours will be placed online the following day before 3pm) You will be emailed your login credentials. Instructions on how to install the TBTVNow App is located on the TBTVNow website…occasionally we may go beyond that time slot, if we do you will be notified via text message with the estimated time that your account will go online!!

Do I get the Netflix App on TBTVNow App?

If you receive an "Invalid" message while trying to log into the TBTVNow App please try these tips.

A. If you are using a device (Firestick) to view the TBTVNow App please verify you have internet connection on the device.

B. Verify that you have the correct login credentials. (Please remember your login username is cap sensitive).

C. Log out then log in again.

D. Lastly, delete the app, then reinstall it.